Article ID: 917367 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Consider the following scenario. You use the Distribute Software Updates Wizard in Microsoft Systems Management Server (SMS) 2003 to authorize updates for the Inventory Tool for Custom Updates (ITCU). You click Always accept software from this publisher in the Security Warning dialog box, and then click Accept to accept all updates from a particular publisher. However, when you use the Distribute Software Updates Wizard to authorize updates from the same publisher, you receive a Security Warning dialog box for each update that is signed by that publisher.
This problem occurs if the Distribute Software Updates Wizard does not correctly retrieve the digital signature information that is stored in Windows Management Instrumentation (WMI). When this problem occurs, only data from the first publisher that is saved to the SMS_PartnerPublicKeys class in the Root\SMS namespace is used. Therefore, you must click Accept for each custom update that is authorized by the Distribute Software Updates Wizard.
Hotfix informationThe problem that is discussed in this Microsoft Knowledge Base article is also fixed by the hotfix that is documented in the following Knowledge Base article, KB915801:
915801A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
(http://support.microsoft.com/kb/915801/ )Error message when you use the Distribute Software Updates Wizard in SMS 2003 Service Pack 2: "Unknown error 0x80071017"
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates