Errors are logged in the sender.log file and the sched.log file on Systems Management Server 2003

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Article ID: 917435 - View products that this article applies to.
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SYMPTOMS

On computers that are running Microsoft Systems Management Server (SMS) 2003, errors that resemble the following are logged in the SMS\Logs\sender.log file:
Could not get size of local file E:\SMS\inboxes\schedule.box\tosend\xxxxxxxx.yyy. CFileEnum error 1
Verification reports invalid send requests.

Additionally, errors that resemble the following are logged in the SMS\Logs\sched.log file:
Send request was invalid.

CAUSE

This problem occurs because the SMS Scheduler component deletes instruction files (.I??) that are older than 25 hours. This problem can occur on child primary sites where fan-out routing of site-to-site traffic occurs.

RESOLUTION

Hotfix information

This hotfix is available for Systems Management Server 2003 Service Pack 1 (SP1) and for Systems Management Server 2003 Service Pack 2 (SP2).

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
This hotfix requires Systems Management Server 2003 Service Pack 1 (SP1) or Systems Management Server 2003 Service Pack 2 (SP2).
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Systems Management Server 2003 Service Pack 1 (SP1)
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File nameFile versionFile sizeDateTime
Basesvr.dll2.50.3174.11741,769,47225-Oct-200416:05
Smsse.dll2.50.2726.15440,96025-Dec-200313:30
Systems Management Server 2003 Service Pack 2 (SP2)
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Basesvr.dll2.50.4160.21131,769,47228-Feb-200618:00x86
Smsse.dll2.50.2726.999977,82428-Jun-200506:31x86

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The problem discussed in this article applies to the SMS 2003 intruction files (.I??). For more information about a similar problem with .RPG files on SMS 2.0 SP5 and with the original release version of SMS 2003, click the following article number to view the article in the Microsoft Knowledge Base:
886685 Sending request files (.srq) are not processed and site routing packages are deleted before the routing request file is processed in Systems Management Server
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 917435 - Last Review: October 9, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Systems Management Server 2003
  • Microsoft Systems Management Server 2003 Service Pack 1
  • Microsoft Systems Management Server 2003 Service Pack 2
Keywords: 
kbautohotfix kbsmssender kbqfe KB917435

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