Errors are logged in the sender.log file and the sched.log file on Systems Management Server 2003

On computers that are running Microsoft Systems Management Server (SMS) 2003, errors that resemble the following are logged in the SMS\Logs\sender.log file:
Additionally, errors that resemble the following are logged in the SMS\Logs\sched.log file:

This problem occurs because the SMS Scheduler component deletes instruction files (.I??) that are older than 25 hours. This problem can occur on child primary sites where fan-out routing of site-to-site traffic occurs.

Hotfix information

This hotfix is available for Systems Management Server 2003 Service Pack 1 (SP1) and for Systems Management Server 2003 Service Pack 2 (SP2).

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Systems Management Server 2003 Service Pack 1 (SP1) or Systems Management Server 2003 Service Pack 2 (SP2).

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Systems Management Server 2003 Service Pack 1 (SP1)Systems Management Server 2003 Service Pack 2 (SP2)

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

The problem discussed in this article applies to the SMS 2003 intruction files (.I??). For more information about a similar problem with .RPG files on SMS 2.0 SP5 and with the original release version of SMS 2003, click the following article number to view the article in the Microsoft Knowledge Base: For more information, click the following article number to view the article in the Microsoft Knowledge Base: