Help and Support
 

powered byLive Search

The published Free/Busy information for a mailbox is displayed for the default period of two months after you have configured a longer period in Outlook

Article ID:917687
Last Review:October 25, 2007
Revision:2.2
On This Page

SYMPTOMS

You configure the published Free/Busy information for a mailbox to be displayed for longer than the two months that is the default time period in Microsoft Outlook. However, after some time, you see that this information is displayed for only two months. This issue occurs when you register the Auto Accept Agent to process meeting requests for the affected mailbox.

If you run Outlook by using the /cleanfreebusy switch, the issue is resolved for a short period.

Back to the top

RESOLUTION

To resolve this issue, you must include the period for which you want to publish Free/Busy information in a registry entry. Configure this registry entry on the Microsoft Exchange Server 2003 server on which you have installed the Auto Accept Agent. Configure the entry under the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Excdo\Parameters
Name: FBPublishMonth
Value type: DWORD
Value data: The period, in months, for which you want to publish Free/Busy information
For example, if you want to publish Free/Busy data for 4 months, type 4 in the Value data box.

After you add this key, you must restart the Internet Information Services (IIS) Admin Service and the System Attendant service for this change to become effective.

Back to the top

MORE INFORMATION

Steps to reproduce the behavior

1.Log on to a resource mailbox in Outlook.
2.On the Tools menu, click Options, click Calendar Options, and then click Free/Busy Options.
3.In the Publish box, type the number of months for which you want to publish Free/Busy information. For example, type 4 in the Publish box if you want to publish data for 4 months.
4.Click OK three times. Do not log off.
5.Create an appointment. Log off the client.
6.From a second Outlook client, create a new meeting.
7.Invite the resource mailbox, and verify that the Free/Busy window displays the number of months that was entered in step 3.
8.Book the meeting with the invited resource mailbox, and then log off the second Outlook client.
9.Log on to the first Outlook client, and then create a new appointment with the resource mailbox.
10.Verify the Free/Busy window.

Actual Result

The Free/Busy window displays the number of months as two.

Expected Result

The Free/Busy window displays the number of months that was entered in step 3.

Back to the top

REFERENCES

For more information about a hotfix for a similar issue in Outlook 2003, click the following article number to view the article in the Microsoft Knowledge Base:
905817 (http://support.microsoft.com/kb/905817/) The free/busy publish range reverts back to the default setting when you direct book a resource in Outlook 2003

Back to the top


APPLIES TO
Microsoft Exchange Server 2003 Enterprise Edition
Microsoft Exchange Server 2003 Standard Edition

Back to the top

Keywords: 
kbtshoot kbprb KB917687

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.