Error message when you use Office Genuine Advantage to validate Office: "Incorrect Time Settings" or "Error code: 0x8018110"

When you use Office Genuine Advantage to validate your copy of the 2007 Microsoft Office system, Microsoft Office 2003, or Microsoft Office XP, you receive one of the following error messages:

This issue may occur when the time on the computer is incorrect by more than 24 hours.

To resolve this issue, verify and adjust the date and time on your computer as needed. To verify and adjust the date and time, use the following methods depending on your operating system:

Windows Vista

Use Control Panel

1. Click Start, click Control Panel, click Clock, Language, and Region, and then click Date and Time.
2. Click the Date and Time tab, and then click Change date and time. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. In the Date and Time Settings dialog box, do one or more of the following:
   • To change the hour, double-click the hour, and then click the arrows to increase or decrease the value.
   • To change the minutes, double-click the minutes, and then click the arrows to increase or decrease the value.
   • To change the seconds, double-click the seconds, and then click the arrows to increase or decrease the value.
4. When you have finished changing the time settings, click OK.
5. To change the time zone, click Change time zone.
6. In the Time Zone Settings dialog box, click your current time zone in the list, and then click OK.
   
   Note If your time zone observes daylight saving time and you want your computer's clock to be adjusted automatically when daylight saving time changes, make sure that the Automatically adjust clock for Daylight Saving Time check box is selected.
7. Click OK.

For information about how to use the Clock gadget in Windows Sidebar, see Windows Sidebar and gadgets (overview).

Windows XP

Method 1: Use the notification area

To use the notification area to verify and adjust the date and time, follow these steps:

1. Right-click the time in the notification area, and then click Adjust Date/Time.
2. On the Date & Time tab, set the current date, year, and time.
3. Click OK to close the Date and Time Properties dialog box.

Method 2: Use Control Panel

To use Control Panel to verify and adjust the date and time, follow these steps:

1. Click Start, click Control Panel, and then click Date, Time, Language, and Regional Options.
2. Click Date and Time.
3. On the Date & Time tab, set the current date, year, and time.
4. Click OK to close the Date and Time Properties dialog box.

If you still experience problems when you use Office Genuine Advantage to validate your copy of the 2007 Office system, Office 2003, or Office XP, run the Genuine Advantage diagnostics tool. To do this, visit the following Microsoft Web site: For more information about Genuine Microsoft software, visit the following Microsoft Web site: