Article ID: 918001 - View products that this article applies to.
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NoticeThe Office Genuine Advantage (“OGA”) program has been retired. For more information about the benefits of genuine Office, please visit the following website:
Benefits of genuine Office
When you try to validate the 2007 Microsoft Office system, Microsoft Office 2003, or Microsoft Office XP by using Office Genuine Advantage, you receive one of the following error messages:
No Office Products Detected.
Error code: 0x80180109
This issue may occur if one of the following conditions is true:
To resolve this issue, install a 2007 Office suite, Office 2003, or Office XP. Then, try to validate Office again.
If Office is run from another computer that is running Microsoft Terminal Services, validate the 2007 Office suite, Office 2003, or Office XP on the computer that is running Microsoft Terminal Services.
If you continue to experience issues when you try to validate Office, try to run the Genuine Advantage diagnostics tool. To do this, visit the following Microsoft Web site:
Article ID: 918001 - Last Review: November 2, 2013 - Revision: 6.0
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