Article ID: 918307 - View products that this article applies to.
When you try to use the Microsoft Outlook Address Book as a data source for a mail merge operation in Microsoft Office Outlook 2003 or in Microsoft Outlook 2002, you receive the following error message:
The required file schdmapi.dll could not be loaded. Please check your e-mail installation and reinstall Microsoft Word if necessary.
This problem may occur if the following conditions are true:
To work around this issue, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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