Article ID: 918318 - View products that this article applies to.
You may experience the following symptoms regarding file attributes for a third-party SCSI driver or for a redundant array of independent disks (RAID) driver:
Additionally, if you run the dir command, the file size for Offline attribute appears in parentheses. For example, the file size may appear as follows:
01/02/2006 01:02 AM (123,456) Adcd.sys
This problem may occur if the following conditions are true:
To work around this problem, use the Attrib.exe command-line tool to reset the following attributes:
C:\>attrib -r -s -h c:\windows\system32\drivers\adcd.sysNote The Attrib.exe command-line tool cannot reset the Offline attribute. To reset the Offline attribute, use the Setup program from the installation disk when Windows is running.
Technical support for x64-based versions of Microsoft WindowsYour hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/64bit/default.mspxFor product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
Article ID: 918318 - Last Review: October 11, 2007 - Revision: 1.4