Article ID: 918422 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
Consider the following scenario. You configure a printer driver to print by using specific settings in Microsoft Office Outlook 2003. You print an e-mail message to the printer, and the message is printed as expected. You also print an e-mail message to a different printer, and that e-mail message is printed as expected. Then, you print an e-mail message to the original printer. In this scenario, the specific printer driver settings that you configured for the original printer may be lost.
The following items are examples of printer driver settings that may be lost:
How to obtain the hotfixThis issue is fixed in the Outlook 2003 post-Service Pack 2 Hotfix Package that is dated May 8, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/917349/ )Description of the Outlook 2003 post-Service Pack 2 hotfix package: May 8, 2006
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.