Article ID: 918428 - Last Review: November 1, 2006 - Revision: 3.4 Outlook 2003 may stop responding when you right-click a mailbox folderOn This PageSYMPTOMSWhen you right-click a mailbox folder when the folder's home page is displayed, Microsoft Office Outlook 2003 may stop responding. CAUSEThis problem occurs when the Show default home page by default for this folder check box is selected for the mailbox folder, and the home page is already displayed. Note The Show default home page by default for this folder check box is located on the Home Page tab of the folder's Properties dialog box. RESOLUTIONHow to obtain the hotfixThis issue is fixed in the Microsoft Office Outlook 2003 Hotfix Package that is dated June 6, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:920350
(http://support.microsoft.com/kb/920350/
)
Description of the Outlook 2003 post-Service Pack 2 hotfix package: June 6, 2006 Note You will see a blank shortcut menu if you right-click the mailbox folder a second time after you apply this hotfix.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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