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Duplicate appointments appear in your calendar when you accept an update to a meeting invitation in Outlook Web Access

Article ID:918438
Last Review:October 25, 2007
Revision:2.3
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SYMPTOMS

When you accept an update to a meeting invitation in Microsoft Outlook Web Access, Microsoft Exchange Server 2003 creates two appointments in your calendar.

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CAUSE

This problem occurs if the following conditions are true:
The first meeting invitation is accepted in Microsoft Outlook.
The meeting update is accepted in Outlook Web Access.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft Exchange Server 2003 Service Pack 2 (SP2) installed.

Restart requirement

You must restart the Microsoft Exchange Information Store service after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameVersionDateTimeSize
Excdo.dll 6.5.7651.3406-Jul-200603:003,630,592

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates
817903 (http://support.microsoft.com/kb/817903/) New naming schema for Exchange Server software update packages

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APPLIES TO
Microsoft Exchange Server 2003 Standard Edition
Microsoft Exchange Server 2003 Enterprise Edition

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Keywords: 
kbautohotfix kbexchowa kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB918438

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