Error message when you try to print or save a document in OneNote 2007 or in Word 2007: "Prop Res DLL not loaded" or "Cannot load Library DLBAPRP.dll"

View products that this article applies to.

SYMPTOMS

When you try to print a document in Microsoft Office OneNote 2007 or in Microsoft Office Word 2007, the document does not print. Additionally, you receive one of the following error messages:

Prop Res DLL not loaded.

Cannot load Library DLBAPRP.dll.

Note This problem may also occur when you try to save the document.

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CAUSE

This problem has been reported to occur with certain Lexmark and Dell printers. These printers include the following:

Lexmark Z700-P700
Lexmark X1180
Lexmark X1170
Lexmark X1150
Lexmark P706
Lexmark Z25
Dell A940 (Personal All-in-One)

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For more information, contact the printer manufacturer. For information about how to contact the printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 (http://support.microsoft.com/kb/65416/ ) Hardware and software vendor contact information, A-K

60781 (http://support.microsoft.com/kb/60781/ ) Hardware and software vendor contact information, L-P

60782 (http://support.microsoft.com/kb/60782/ ) Hardware and software vendor contact information, Q-Z

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WORKAROUND

To work around this problem, use one of the following methods.

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Method 1: Copy the printer driver files to the System32 folder

To copy the printer driver files to the System32 folder, follow these steps:

In Windows Explorer, locate the following folder:
drive:\Windows\System32\Spool\Drivers\W32x86\3
Press and hold CTRL, and then click each printer file.

Note Each printer driver file has a file name that resembles the following:
- lx**prpb.dll
- lx**prpr.dll
- dl**prpb.dll
- dl**prpr.dll
Note ** is a two-letter designation that is associated with the printer.
With the printer driver files selected, right-click the files, and then click Copy.
In Windows Explorer, locate the following folder:
drive:\Windows\System32
Right-click the System32 folder, and then click Paste.

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Method 2: Update the Path environment variable to include the printer driver folder

To update the Path environment variable, follow these steps:

Click Start, click Control Panel, click Performance and Maintenance, and then click System.
Click the Advanced tab.
Click Environment Variables.
Under System variables, click the Path variable, and then click Edit.
Press END to move the pointer to the end of the path.
Type a semicolon (;), and then type the path of the printer driver file.
- On a computer that is running a 32-bit version of Microsoft Windows, type the following default path:
  C:\Windows\System32\Spool\Drivers\W32X86\3
- On a computer that is running a 64-bit version of Windows, type the following default path:
  C:\Windows\System32\Spool\Drivers\X64\3
For example, after you update the Path variable on a computer that is running a 32-bit version of Windows, the path would resemble the following:
%SystemRoot%\System32;%systemroot%;C:\Windows\System32\Spool\Drivers\W32X86\3
Click OK to close the Edit System Variable dialog box.
Click OK to close the Environment Variables dialog box.
Click OK to close the System Properties dialog box.

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STATUS

Microsoft has confirmed that this is a problem in the printer driver for the printers that are listed in the "Cause" section.

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MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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