Article ID: 918749 - View products that this article applies to.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
When you try to initialize the Common Data Format (CDF) database in Microsoft Dynamics CRM 3.0, you receive an error message that resembles the following:
An error occurred while importing customizations to the CDF database. The CDF database could not be extended with the following attribute: SystemUser.Field_Name. The p_dm_ExtendSchema stored procedure has returned error code 20.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Installation informationInstall this hotfix on computers that are running Microsoft Dynamics CRM 3.0 Data Migration Framework.
PrerequisitesYou must have Microsoft Dynamics CRM 3.0 Data Migration Framework installed to apply this hotfix.
Restart requirementIf you are prompted, restart the computer after you install this hotfix.
Removal informationYou can remove this hotfix by using the Add or Remove Programs item in Control Panel.
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards