Article ID: 918768 - View products that this article applies to.
After you upgrade to Microsoft Office Word 2007, one of the following symptoms may occur:
To resolve this issue, use one of the following methods.
Method 1: Try to reinstall the add-inTo resolve this issue, try to reinstall the add-in. If the add-in appears to be installed successfully, start Word 2007, and then try to use the add-in. If you cannot use the add-in, use Method 2. Also, if the add-in does not appear to be installed, use Method 2.
Method 2: Install an updated version of the add-inContact the provider of the add-in to obtain an updated version of the add-in that is compatible with Word 2007.
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 918768 - Last Review: June 20, 2014 - Revision: 2.0
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