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An add-in for Microsoft Word does not work as expected, or it is not installed in Word 2007
Article ID: 918768 - View products that this article applies to.
After you upgrade to Microsoft Office Word 2007, one of the following symptoms may occur:
To resolve this issue, use one of the following methods.
Method 1: Try to reinstall the add-inTo resolve this issue, try to reinstall the add-in. If the add-in appears to be installed successfully, start Word 2007, and then try to use the add-in. If you cannot use the add-in, use Method 2. Also, if the add-in does not appear to be installed, use Method 2.
Method 2: Install an updated version of the add-inContact the provider of the add-in to obtain an updated version of the add-in that is compatible with Word 2007.
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.