You cannot view the Free/Busy information for a user in Outlook Web Access on Exchange Server 2003

You use Microsoft Outlook Web Access to log on to Microsoft Exchange Server 2003. When you invite a user to a meeting, you cannot view the Free/Busy information for that user.

This issue occurs if the display name of the invited user contains two or more contiguous spaces. For example, you cannot view the Free/Busy information for a user who has a display name that resembles one of the following display names:

• Name1Name2
• Surname, Name1Name2

Note In the examples, two spaces are between Name1 and Name2.

To work around this issue, make sure that there is only a single space between names in the display name of a user.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.