The sort order may be incorrect for e-mail messages that you sort by size in Outlook 2007

Article ID: 919200 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. In Microsoft Office Outlook 2007, you sort e-mail messages by their size. The e-mail messages that you are sorting are in a specific folder. In this scenario, the sort order may be incorrect.
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CAUSE

This problem may occur if the following conditions are true:
  • Outlook 2007 downloads only the e-mail message header for some of the e-mail messages that are in the folder.
  • Outlook 2007 downloads the whole e-mail message for some of the e-mail messages that are in the folder.
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MORE INFORMATION

This problem occurs with Internet Message Access Protocol (IMAP) accounts. However, you may also experience this problem with other accounts in which you can download only e-mail message headers instead of the whole e-mail message. This problem does not resolve itself even after you download the complete e-mail message that is associated with an e-mail message header.
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STATUS

Microsoft regularly releases software updates to address specific problems. If Microsoft releases a software update to resolve this problem, this article will be updated with additional information.
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Properties

Article ID: 919200 - Last Review: December 20, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Outlook 2007
  • Microsoft Outlook 2010
Keywords: 
kbexpertisebeginner kbtshoot kbprb KB919200
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