You can purchase items from Xbox LIVE and download them to your Xbox 360 console. While items are downloading, you can continue to listen to music, play games, or watch videos on the console. You will receive a notification in the Xbox Guide when an item has finished downloading or if the download is interrupted or fails.
You can view and manage the list of items you are downloading from Xbox LIVE in the
Active Downloads area of the Xbox Guide.
Some things to know about downloads- If you start to play an online game, the download is automatically paused while you play the game. This helps prevent game lag because of network congestion.
- All downloads are associated with your profile. If a download is paused or interrupted, the download resumes the next time that you connect to Xbox LIVE.
- A low-power mode keeps the console on in low power while it finishes downloading items. The light on the power button blinks every few seconds to indicate that the system is still working. You can set the console to shut off as soon as all of the items in the active downloads list are downloaded.
To view the active downloads list after you start to download an item
- Select an item that you want to download from Xbox LIVE.
- Confirm the purchase, and then select the location where you want to store the item.
- When the Download Details screen appears, select View Active Downloads.
To view the active downloads list on the Xbox console
- Press the Guide button on the controller.
Collapse this imageExpand this image
- Select Marketplace.
- Select Active Downloads.
To add more items to your active downloads list
- As you are downloading an item, select Continue or press B on the controller to return to the content list.
- Select another item to download.
- Confirm the purchase, and then select the location where you want to store the item.
Note Items are downloaded in the order in which they appear on the list.
Note On the Xbox console, you can add up to 6 items to the active downloads list. However, on the Xbox LIVE website, you can add up to 30 items. Go to the
Xbox 360 Download Queue
(http://marketplace.xbox.com/en-US/myAccount/CurrentDownloads.aspx)
to view your list.
To move an item to the top of your active downloads list
You can change the item that is currently downloading. Here’s how:
- In the Active list, select the item you want to download now.
- In Download Details, select Download Now.
The current download will pause, and the selected item will start downloading.
Note If you have more than one Xbox LIVE profile on an Xbox console, each profile has an active downloads list. When you sign in, the first item in the active downloads list for that profile downloads first.
To remove an item from the active downloads list
If you do not want an item to download, you can remove the item from the active downloads list.
Note Removing an item from the list does not return the item or cancel the purchase. Microsoft Points are not refunded. A check mark next to any content on the Xbox 360 Download Queue screen indicates that you purchased that item. You can download that content again at any time.
- To cancel and remove an item while it is downloading, from the Download Details screen or from Active Downloads, select Cancel Download.
- To remove all downloads in the active downloads list, press X on the controller.
Statuses displayed in the active downloads list
Collapse this tableExpand this table
| Pending | The item is currently waiting to be downloaded. Another item might be downloading, you might be playing a game or using another Xbox LIVE feature, or the console might not be connected to Xbox LIVE. |
| Downloading | The item is downloading now. A green line shows you how the download is progressing.
You will receive a notification in the Xbox Guide when a download is completed. You will also receive a notification if the download is interrupted or fails. |
| Paused | The item has stopped downloading temporarily. You might be playing an online game or using another Xbox LIVE feature. When you stop playing the game or using the other Xbox LIVE feature, the item will continue to download. |
| Stopped | The item has stopped downloading because either you cancelled it or the console became disconnected from Xbox LIVE.- If you cancelled the download, try downloading the item again.
- If the console became disconnected, reconnect to Xbox LIVE and start downloading the item again.
If you were downloading a large video and it stopped, you might need to restart the download. Videos do not resume downloading automatically. |
| Assigned to Another Console | The item is ready to download, but it has been assigned to download on another Xbox 360 console.
Note If you want to download the item to the console you are signed in to, select the item from the list, and follow the on-screen instructions. You can also make sure that all future downloads from Xbox LIVE go to the console you are currently using. |
Article ID: 919422 - Last Review: October 31, 2012 - Revision: 7.0
| kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxboxts kbhowto kbxboxliveconnectivity kbxboxconsole kbxbox360ext kbpubtypekc kbxbox360japanportal kbgraphxlink KB919422 |
Back to the top
