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Article ID: 919521 - Last Review: October 30, 2006 - Revision: 1.2

The CPU temperature increases abnormally after you install Update Rollup 1 on Windows 2000 SP4-based computer

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows registry
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SYMPTOMS

After you install 891861Update Rollup 1 for Windows 2000 SP4 V1 or V2 on a Microsoft Windows 2000 Service Pack 4 (SP4)-based computer that is using a dual-core processor or a hyper-threading processor, the CPU temperature increases abnormally.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, follow these steps:
  1. Click Start, click Run, type regedit , and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\HAL
  3. On the Edit menu, point to New , and then click DWORD Value.
  4. Type 14140000FFFFFFFF, and then press ENTER.
  5. Right-click 14140000FFFFFFFF, and then click Modify.
  6. Type 00000010 in the Value data box, click Hexadecimal, and then click OK.
APPLIES TO
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
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Keywords: 
kbhardware kbtshoot kbprb KB919521

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