Article ID: 919541 - Last Review: August 24, 2010 - Revision: 1.0

OneNote buttons may be missing in Outlook

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SYMPTOMS

When you work in Microsoft Outlook, Microsoft Office OneNote 2007 buttons or OneNote 2010 buttons may be missing as follows: 
  • When you work in an e-mail item, the Send to OneNote button is missing.
  • When you work in a calendar item or in a task item, the Notes About This Item or the Linked Meeting Notes button is missing.
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CAUSE

This issue may occur when the OneNote add-in is disabled in Outlook or if the Outlook Integration has not been installed.
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RESOLUTION

To install the Outlook integration. follow these steps.

For Windows XP or Windows Server 2003

  1. Click Start, click Run, type control appwiz.cpl in the Open box, and then click ENTER.


For Windows Vista or Windows 7

  1. Click Start, type programs and features in the Search box, and then press ENTER.
  2. Right-click on the version of Office or OneNote that is installed, and then click Change.
  3. Select Add or Remove Features, and then click Continue.
  4. Expand Microsoft OneNote.
  5. Expand Send to OneNote Add-ins.
  6. If there is an X next to Outlook Integration, click on the X, and then click Run from My Computer.
  7. Click Continue.

To enable the OneNote add-in in Outlook, follow these steps.


For Outlook 2010

  1. On the File menu, click Options.
  2. Click Add-ins.
  3. If OneNote Notes about Outlook Items is listed under Inactive Application Add-ins, follow these steps:
    • In the Manage box, click COM Add-Ins, and then click Go.
    • In the COM Add-Ins dialog box, click to select the OneNote Notes about Outlook Items check box, and then click OK.


For Outlook 2007
  1. On the Tools menu, click Trust Center.
  2. In the Trust Center dialog box, click Add-ins.
  3. If OneNote Notes about Outlook Items is listed under Inactive Application Add-ins, follow these steps:
    1. In the Manage box, click COM Add-Ins and then click Go.
    2. In the COM Add-Ins dialog box, click to select the OneNote Notes about Outlook Items check box, and then click OK.
To do this in Outlook 2003, follow these steps:
  1. On the Tools menu, click Options.
  2. Click the Other tab.
  3. Click Advanced Options.
  4. Click COM Add-Ins.
  5. Click to select the OneNote Notes about Outlook Items check box.
  6. Click OK to close the COM Add-Ins dialog box.
  7. Click OK to close the Advanced Options dialog box.
  8. Click OK to close the Options dialog box.
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APPLIES TO
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
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Keywords: 
kbaddin kbconfig kbexpertisebeginner kbtshoot kbprb KB919541
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