Windows uses the Wingdings or Webdings font as its default display font when you install updates with antivirus software running on a Windows XP-based computer

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Article ID: 919752 - View products that this article applies to.
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SYMPTOMS

Consider one of the following scenarios:
  • You install updates from the Microsoft Windows Update Web site at the same time that antivirus software is running on a Microsoft Windows XP-based computer.
  • You run a virus scan on the computer after you install updates from the Windows Update Web site.
In this scenario, most of the Windows fonts on the computer may not be registered. Additionally, the default Windows display font becomes a symbol font such as Wingdings or Webdings. When a symbol font is used as the default display font, you may not be able to read the UI where this font is used.

You can use the Install New Font feature to register all the fonts. This lets you select readable fonts. However, when you restart the computer again, the fonts are not registered.

RESOLUTION

To resolve this problem, follow these steps.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
  1. Click Start, click Run, type regedit, and then click OK.
  2. In the left pane, locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
  3. Expand CurrentVersion, and verify that the Fonts registry subkey is present.
  4. If the Fonts registry subkey is missing, create a new subkey. To do this, follow these steps:
    1. On the Edit menu, point to New, and then click Key.
    2. Type Fonts, and then press ENTER.
    3. Exit Registry Editor.
  5. Click Start, click Run, type fonts, and then click OK.
  6. On the File menu, click Install New Font.
  7. In the Drives list, select the drive where the Windows system folder is located.

    Note Typically, the C drive is the drive where the Windows system folder is located.
  8. In the Folders list, double-click the Fonts subfolder.
  9. When all the fonts are displayed in the List of fonts list, click Select All, and then click OK.
If the default Windows display font is a symbol font such as Wingdings or Webdings, you may not be able to use steps 1 through 9. In this case, follow these steps:
  1. Copy the following text.

    Note The fonts that are listed in this text apply only to the EMEA region and to the North America region.
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts]
    "Roman (All res)"="ROMAN.FON"
    "Script (All res)"="SCRIPT.FON"
    "Modern (All res)"="MODERN.FON"
    "Small Fonts (VGA res)"="SMALLE.FON"
    "Arial (TrueType)"="ARIAL.TTF"
    "Arial Bold (TrueType)"="ARIALBD.TTF"
    "Arial Bold Italic (TrueType)"="ARIALBI.TTF"
    "Arial Italic (TrueType)"="ARIALI.TTF"
    "Courier New (TrueType)"="COUR.TTF"
    "Courier New Bold (TrueType)"="COURBD.TTF"
    "Courier New Bold Italic (TrueType)"="COURBI.TTF"
    "Courier New Italic (TrueType)"="COURI.TTF"
    "Lucida Console (TrueType)"="LUCON.TTF"
    "Lucida Sans Unicode (TrueType)"="L_10646.TTF"
    "Times New Roman (TrueType)"="TIMES.TTF"
    "Times New Roman Bold (TrueType)"="TIMESBD.TTF"
    "Times New Roman Bold Italic (TrueType)"="TIMESBI.TTF"
    "Times New Roman Italic (TrueType)"="TIMESI.TTF"
    "WingDings (TrueType)"="WINGDING.TTF"
    "Symbol (TrueType)"="SYMBOL.TTF"
    "Symbol 8,10,12,14,18,24 (VGA res)"="SYMBOLE.FON"
    "Verdana (TrueType)"="verdana.TTF"
    "Verdana Bold (TrueType)"="verdanab.TTF"
    "Verdana Italic (TrueType)"="verdanai.TTF"
    "Verdana Bold Italic (TrueType)"="verdanaz.TTF"
    "Arial Black (TrueType)"="ariblk.TTF"
    "Comic Sans MS (TrueType)"="comic.TTF"
    "Comic Sans MS Bold (TrueType)"="comicbd.TTF"
    "Impact (TrueType)"="impact.TTF"
    "Georgia (TrueType)"="georgia.TTF"
    "Georgia Bold (TrueType)"="georgiab.TTF"
    "Georgia Bold Italic (TrueType)"="georgiaz.TTF"
    "Georgia Italic (TrueType)"="georgiai.TTF"
    "Franklin Gothic Medium (TrueType)"="Framd.TTF"
    "Franklin Gothic Medium Italic (TrueType)"="Framdit.TTF"
    "Palatino Linotype (TrueType)"="pala.TTF"
    "Palatino Linotype Bold (TrueType)"="palab.TTF"
    "Palatino Linotype Bold Italic (TrueType)"="palabi.TTF"
    "Palatino Linotype Italic (TrueType)"="palai.TTF"
    "Tahoma Bold (TrueType)"="tahomabd.TTF"
    "Trebuchet MS (TrueType)"="trebuc.TTF"
    "Trebuchet MS Bold (TrueType)"="trebucbd.TTF"
    "Trebuchet MS Bold Italic (TrueType)"="trebucbi.TTF"
    "Trebuchet MS Italic (TrueType)"="trebucit.TTF"
    "Webdings (TrueType)"="webdings.TTF"
    "Estrangelo Edessa (TrueType)"="estre.TTF"
    "Gautami (TrueType)"="gautami.TTF"
    "Latha (TrueType)"="latha.TTF"
    "Mangal (TrueType)"="mangal.TTF"
    "Mv Boli (TrueType)"="mvboli.TTF"
    "Raavi (TrueType)"="raavi.TTF"
    "Shruti (TrueType)"="shruti.TTF"
    "Tunga (TrueType)"="tunga.TTF"
    "Sylfaen (TrueType)"="sylfaen.TTF"
    "WST_Czec (All res)"="wst_czec.FON"
    "WST_Engl (All res)"="wst_engl.FON"
    "WST_Fren (All res)"="wst_fren.FON"
    "WST_Germ (All res)"="wst_germ.FON"
    "WST_Ital (All res)"="wst_ital.FON"
    "WST_Span (All res)"="wst_span.FON"
    "WST_Swed (All res)"="wst_swed.FON"
    "Courier 10,12,15 (VGA res)"="COURE.FON"
    "MS Sans Serif 8,10,12,14,18,24 (VGA res)"="SSERIFE.FON"
    "MS Serif 8,10,12,14,18,24 (VGA res)"="SERIFE.FON"
    "Tahoma (TrueType)"="TAHOMA.TTF"
    "Microsoft Sans Serif (TrueType)"="MICROSS.TTF"
    "Arial Narrow (TrueType)"="ARIALN.TTF"
    "Book Antiqua (TrueType)"="BKANT.TTF"
    "Bookman Old Style (TrueType)"="BOOKOS.TTF"
    "Century Gothic (TrueType)"="GOTHIC.TTF"
    "Garamond (TrueType)"="GARA.TTF"
    "Haettenschweiler (TrueType)"="HATTEN.TTF"
    "MS Outlook (TrueType)"="OUTLOOK.TTF"
    "Monotype Corsiva (TrueType)"="MTCORSVA.TTF"
    "Wingdings 2 (TrueType)"="WINGDNG2.TTF"
    "Wingdings 3 (TrueType)"="WINGDNG3.TTF"
    "Book Antiqua Bold (TrueType)"="ANTQUAB.TTF"
    "Book Antiqua Bold Italic (TrueType)"="ANTQUABI.TTF"
    "Book Antiqua Italic (TrueType)"="ANTQUAI.TTF"
    "Arial Narrow Bold (TrueType)"="ARIALNB.TTF"
    "Arial Narrow Bold Italic (TrueType)"="ARIALNBI.TTF"
    "Arial Narrow Italic (TrueType)"="ARIALNI.TTF"
    "Bookman Old Style Bold (TrueType)"="BOOKOSB.TTF"
    "Bookman Old Style Bold Italic (TrueType)"="BOOKOSBI.TTF"
    "Bookman Old Style Italic (TrueType)"="BOOKOSI.TTF"
    "Bookshelf Symbol 7 (TrueType)"="BSSYM7.TTF"
    "Garamond Bold (TrueType)"="GARABD.TTF"
    "Garamond Italic (TrueType)"="GARAIT.TTF"
    "Century Gothic Bold (TrueType)"="GOTHICB.TTF"
    "Century Gothic Bold Italic (TrueType)"="GOTHICBI.TTF"
    "Century Gothic Italic (TrueType)"="GOTHICI.TTF"
    "MS Reference Sans Serif (TrueType)"="REFSAN.TTF"
    "MS Reference Specialty (TrueType)"="REFSPCL.TTF"
    
  2. Click Start, click Run, type notepad, and then click OK.
  3. On the Edit menu, click Paste.
  4. On the File menu, click Save.
  5. In the File name list, type fonts.reg.
  6. In the Save in list, locate the folder where you want to save the Fonts.reg file, and then click Save.
  7. Exit Notepad.
  8. Locate and then double-click the Fonts.reg file that you saved.
  9. Click Yes when you are prompted.
  10. Restart the computer.

Properties

Article ID: 919752 - Last Review: September 23, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
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