Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Error message when you start a Windows XP-based computer: "The application or DLL C:\Windows\system32\winspool.drv is not a valid Windows image"
Article ID: 919753 - View products that this article applies to.
When you start a Microsoft Windows XP-based computer, you receive an error message that resembles the following:
The application or DLL C:\Windows\system32\winspool.drv is not a valid Windows image. Please check this against your installation diskette.
To resolve this problem, follow these steps: