Article ID: 919922 - Last Review: October 11, 2007 - Revision: 2.5 A universal serial bus smart card reader that is connected to a Windows Server 2003-based computer may not detect the smart cardOn This PageSYMPTOMSA universal serial bus (USB) smart card reader that is connected to a Microsoft Windows Server 2003-based computer may not detect the smart card. CAUSEThis problem occurs if the following conditions are true:
RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003 Hotfix informationPrerequisitesTo apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on your computer.Restart requirementYou do not have to restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, Itanium-based versionsCollapse this table
Windows Server 2003, x64-based versionsCollapse this table
Windows Server 2003, x86-based versionsCollapse this table
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2. MORE INFORMATIONMicrosoft provides Usbccid.sys for devices that comply with the CCID specification revision 1.0 or later revisions. If the device hardware integrates the smart card in the smart card reader and does not implement any interrupt pipe as specified by the USB CCID specification, Usbccid.sys cannot correctly find the integrated smart card. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
Technical support for x64-based versions of Microsoft WindowsIf your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site: http://www.microsoft.com/windowsxp/64bit/default.mspx
(http://www.microsoft.com/windowsxp/64bit/default.mspx)
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site: http://www.microsoft.com/windowsserver2003/64bit/x64/editions.mspx
(http://www.microsoft.com/windowsserver2003/64bit/x64/editions.mspx)
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