Article ID: 919948 - View products that this article applies to.
Consider the following scenario. You install the Microsoft Windows Server 2003 Scalable Networking Pack on a Windows Server 2003-based computer. Then, you change the network settings. For example, you configure the computer to use a static IP address instead of Dynamic Host Configuration Protocol (DHCP), or vice versa. Or, you change the default gateway address. In this scenario, you receive a Stop error message that resembles the following:
Note The parameter values may vary.
STOP 0x000000D1 (parameter1, parameter2, parameter3, parameter4)
This problem occurs when the computer is using a TCP Offload-enabled network adapter. Specifically, when a change is made to the route table, Windows Server 2003 R2 performs a check to determine whether a reconnection to any existing connection can be made over the same path. Occasionally, the new route is not fully initialized. Therefore, a "Stop 0x000000D1" error is generated.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Service pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/889100/ )How to obtain the latest service pack for Windows Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesYou must be running one of the following operating systems to install this hotfix:
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
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Windows Server 2003, x64-based versions
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
For more information about the Windows Server 2003 Scalable Networking Pack, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/912222/ )The Microsoft Windows Server 2003 Scalable Networking Pack release
Technical support for x64-based versions of Microsoft WindowsYour hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/64bit/default.mspxFor product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 919948 - Last Review: December 11, 2009 - Revision: 7.0
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