Error message when you try to import a customization into Microsoft Dynamics CRM 3.0: "The selected customization file does not conform to the required customization file schema"

Article translations Article translations
Article ID: 920135 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

When you try to import a customization into Microsoft Dynamics CRM 3.0, you may receive the following error message:
The selected customization file does not conform to the required customization file schema. A schema validation error has been detected at line Number_A, position Number_B.
Note In this error message, Number_A and Number_B represent the actual line and position numbers.

This problem occurs if the following conditions are true:
  • The customization includes an entity form that has a dependent field.
  • The dependent field is required by an external non-event script.

RESOLUTION

Microsoft Dynamics CRM 3.0

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available

Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers

This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731 Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available

Microsoft Dynamics CRM 3.0, Japanese version or Chinese version

This problem is fixed in Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
944372 Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 2, in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers, and in Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 .

MORE INFORMATION

After you install this hotfix, delete the cache in Windows Internet Explorer. To do this, follow these steps:
  1. Start Windows Internet Explorer.
  2. Click Tools, and then click Internet Options.
  3. Use the appropriate method:
    • In Windows Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.
    • In Microsoft Internet Explorer 6, click Delete Files in the Temporary Internet files area, and then click OK.

REFERENCES

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 920135 - Last Review: May 15, 2008 - Revision: 5.1
APPLIES TO
  • Microsoft CRM 3.0
  • Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
Keywords: 
kbmbscustomization kbhotfixserver kbqfe kbmbsmigrate KB920135

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com