Article ID: 920135 - Last Review: May 15, 2008 - Revision: 5.1 Error message when you try to import a customization into Microsoft Dynamics CRM 3.0: "The selected customization file does not conform to the required customization file schema"On This PageSYMPTOMSWhen you try to import a customization into Microsoft Dynamics CRM 3.0, you may receive the following error message:
The selected customization file does not conform to the required customization file schema. A schema validation error has been detected at line Number_A, position Number_B. This problem occurs if the following conditions are true:
RESOLUTIONMicrosoft Dynamics CRM 3.0This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:927751
(http://support.microsoft.com/kb/927751/
)
Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available
Microsoft Dynamics CRM 3.0 Professional Edition for Service ProvidersThis problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935731
(http://support.microsoft.com/kb/935731/
)
Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available
Microsoft Dynamics CRM 3.0, Japanese version or Chinese versionThis problem is fixed in Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:944372
(http://support.microsoft.com/kb/944372/
)
Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 2, in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers, and in Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 .
MORE INFORMATIONAfter you install this hotfix, delete the cache in Windows Internet Explorer. To do this, follow these steps:
REFERENCES
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
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