You cannot open Access report snapshot (.snp) files in Internet Explorer after you install Windows XP Service Pack 2

Article translations Article translations
Article ID: 921025 - View products that this article applies to.


This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp).

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
Expand all | Collapse all

SYMPTOMS

When you try to open a Microsoft Office Access 2003 report snapshot (.snp) file in Microsoft Internet Explorer, you are prompted to save the .snp file instead of opening it directly in Internet Explorer.

Note This problem occurs after you install Microsoft Windows XP Service Pack 2 (SP2) on a computer where Access 2003 is already installed.

CAUSE

This problem occurs because .snp files are associated with Access 2003 after you install Windows XP SP2. Originally, .snp files were associated with the Snapshot Viewer application.

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, follow these steps.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_CLASSES_ROOT\.snp
  3. Double-click the Content Type registry entry, and then replace the existing value with application/snapview.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 921025 - Last Review: June 27, 2006 - Revision: 1.2
APPLIES TO
  • Microsoft Office Access 2003
Keywords: 
kbexpertisebeginner kbbug kbtshoot KB921025

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com