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Error message when you try to shut down Windows: "End Program-WMS Idle"
Article ID: 921113 - View products that this article applies to.
When you try to shut down Microsoft Windows, you receive the following error message:
If you click End Now, Windows does not shut down. Additionally, the error message remains on the screen.
End Program-WMS Idle
Ending Program. Please Wait
If you choose to end the program immediately, you will lose any unsaved data. To end the program now, click End Now
This problem occurs if Microsoft Office Communicator 2005 is running when you try to shut down Windows. Communicator 2005 opens a MAPI session that remains open when you try to shut down Windows.
How to obtain the hotfixThis issue is fixed in the Communicator 2005 Hotfix Package that is dated July 18, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/921348/ )Description of the Communicator 2005 hotfix package: July 18, 2006
To work around this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.