Help and Support

Article ID: 921306 - Last Review: October 11, 2007 - Revision: 2.6

FIX: Random 0x00000050 error message when a software program sends bad data that logs a WMI event in Windows Server 2003

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

On This Page

Expand all | Collapse all

SYMPTOMS

On a computer that is running Microsoft Windows Server 2003, a software program may send bad data that logs a Windows Management Instrumentation (WMI) event. In this situation, you randomly receive a 0x00000050 error message.

CAUSE

This problem occurs because of an issue in the Ntoskrnl.exe file.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntkrnlmp.exe5.2.3790.5442,240,51213-Jun-200610:02Not Applicable
Ntkrnlpa.exe5.2.3790.5442,068,99213-Jun-200609:38x86
Ntkrpamp.exe5.2.3790.5442,113,02413-Jun-200609:38Not Applicable
Ntoskrnl.exe5.2.3790.5442,206,72013-Jun-200610:01x86
Srv.sys5.2.3790.324355,84004-May-200500:47x86
Windows Server 2003, x86-based versions with Service Pack 1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Ntkrnlmp.exe5.2.3790.27262,458,11216-Jun-200610:02Not ApplicableSP1
Ntkrnlpa.exe5.2.3790.27262,270,20816-Jun-200609:37x86SP1
Ntkrpamp.exe5.2.3790.27262,310,65615-Jun-200622:28Not ApplicableSP1
Ntoskrnl.exe5.2.3790.27262,418,68816-Jun-200610:02x86SP1
Windows Server 2003, x64-based versions with Service Pack 1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Ntkrnlmp.exe5.2.3790.27264,626,43215-Jun-200622:28x64SP1
Ntoskrnl.exe5.2.3790.27264,481,02415-Jun-200622:28x64SP1
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntkrnlmp.exe5.2.3790.5445,619,20015-Jun-200622:24IA-64
Srv.sys5.2.3790.324994,30415-Jun-200622:24IA-64
Windows Server 2003, Itanium-based versions with Service Pack 1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntkrnlmp.exe5.2.3790.27266,502,91215-Jun-200622:28IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003 Service Pack 1
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB921306

Article Translations

 

Related Support Centers