FIX: An image placeholder that contains a red X appears when you run a report in SQL Server 2005 Reporting Services

This article describes the following about this hotfix release:

• The issues that are fixed by this hotfix package
• The prerequisites for applying this hotfix package
• Whether you must restart the computer after you apply this hotfix package
• Whether this hotfix package is replaced by any other hotfix package
• Whether you must make any registry changes after you apply this hotfix package
• The files that are contained in this hotfix package

Consider the following scenario. You run a report in Microsoft SQL Server 2005 Reporting Services on one computer. The report contains an image that is stored on another computer.

In this scenario, the image may not appear. Instead, an image placeholder that contains a red X appears. Additionally, a "401" code may be logged in the Microsoft Internet Information Services (IIS) log file.

You experience this problem when the image is stored in a virtual directory that uses Integrated Windows authentication.

Note This problem does not occur when you use Anonymous access authentication mode.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft SQL Server 2005 Reporting Services Service Pack 1 (SP1) installed on the computer. For information about how to obtain SQL Server 2005 SP1, see the following article in the Microsoft Knowledge Base:

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry after you apply this hotfix.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

SQL Server 2005, 32-bit x86 versions

SQL Server 2005, 64-bit version

SQL Server 2005, Itanium architecture version

To work around this problem, use Anonymous access authentication mode, instead of Integrated Windows authentication, on the virtual directory where the image is stored.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: