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You receive a non-delivery report when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Exchange Server 2003

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Article ID:921620
Last Review:October 25, 2007
Revision:1.2

SYMPTOMS

You receive a non-delivery report (NDR) when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Microsoft Exchange Server 2003.

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CAUSE

This issue may occur if all the following conditions are true:
• You send the message by using Web Distributed Authoring and Versioning (WebDAV).
• The recipient's e-mail address starts with an apostrophe.
•The apostrophe is removed when the message is processed.
In this scenario, the e-mail address is incorrect when the message reaches the recipient's e-mail server because the address does not contain the apostrophe.

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WORKAROUND

To work around this issue, do not use e-mail addresses that start with an apostrophe to send e-mail by using WebDAV.

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STATUS

Microsoft regularly releases software updates to address specific bugs. If Microsoft releases a software update to resolve this bug, this article will be updated with additional information.

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APPLIES TO
•Microsoft Exchange Server 2003 Enterprise Edition
•Microsoft Exchange Server 2003 Standard Edition

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Keywords: 
kbtshoot kbnofix kbprb KB921620

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