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Article ID: 922073 - Last Review: October 15, 2007 - Revision: 1.4

The Learning Essentials tools add-in program is unavailable after you upgrade to Office 2007

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SYMPTOMS

After you upgrade Microsoft Office 2003 to Microsoft Office 2007, the Learning Essentials for Microsoft Office tools add-in program may be unavailable. Alternatively, the add-in does not function as expected.

Additionally, when you try to install the Learning Essentials add-in program on a computer that has Office 2007 installed, you receive the following error message:
"Learning Essentials can be installed only on computers with Office XP or Office 2003. To install Learning Essentials, you must have at least one of the following Office products installed; Word, Excel, or PowerPoint."
Finally, when you install Microsoft Student 2006 on a computer that has Office 2007 installed, the program installs without error. However, the Learning Essentials tools are unavailable in the following programs:
  • Microsoft Office Word 2007
  • Microsoft Office Excel 2007
  • Microsoft Office PowerPoint 2007
The other components of Microsoft Student 2006 are present and functional.

CAUSE

This problem occurs because the Learning Essentials tools are incompatible with Office 2007. Learning Essentials was designed to work with the user interface that is used by Microsoft Office XP and by Office 2003. Learning Essentials was not designed to work with the newer user interface that is currently used by Office 2007.

STATUS

Microsoft has confirmed that this is a problem in Learning Essentials for Microsoft Office.

APPLIES TO
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
Keywords: 
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