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Article ID: 922095 - Last Review: September 14, 2007 - Revision: 4.1

Error message after you start Windows Server 2003: "Failed to add memory… This operation exceeded the maximum memory capacity of the operating system or the server is not configured to support dynamic memory operations"

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SYMPTOMS

A Warning event that resembles the following may be logged in the System log every time that you start a Windows Server 2003-based computer:
Event ID: 0
Event Type: Warning
Event Source: PNPMEM
Description: Failed to add memory range starting at 0x7F000000 for 0x300000 bytes. This operation exceeded the maximum memory capacity of the operating system or the server is not configured to support dynamic memory operations.
This Warning event is logged even though no memory has been added. This problem occurs on a Windows Server 2003-based computer that has the Hot Add Memory Feature enabled.

Note All the random access memory (RAM) that is installed on the computer is correctly recognized even though the Warning event is logged. Therefore, you can safely ignore the PNPMEM Warning event.

WORKAROUND

You can safely ignore the PNPMEM Warning event after system startup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Hot Add Memory feature, visit the following Microsoft Web site:
https://www.microsoft.com/whdc/system/pnppwr/hotadd/hotaddmem.mspx (https://www.microsoft.com/whdc/system/pnppwr/hotadd/hotaddmem.mspx)

APPLIES TO
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003 Service Pack 1
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