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When you change any file attribute in Windows Explorer, the archive attribute is cleared if the volume cluster size is larger than 4 KB in Windows Server 2003 and in Windows XPArticle ID: 922599 - View products that this article applies to. On This PageSYMPTOMSWhen you change any file attribute in Windows Explorer, the archive attribute is cleared if the volume cluster size is larger than 4 kilobytes (KB) in Microsoft Windows Server 2003 and in Windows XP. Specifically, this problem occurs when you format a disk volume into an NTFS volume by using a cluster size that is larger than 4 KB. You change one or more attributes for a file that resides on this volume in Windows Explorer. If you modify any of the following attributes, the archive attribute is cleared, and you cannot enable the archive attribute again:
CAUSEThis problem occurs because Windows Server 2003 and Windows XP do not support compression for volumes that have cluster sizes that are larger than 4 KB. In this scenario, Windows Explorer does not verify the archive attribute. RESOLUTIONWindows Server 2003Service pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003Hotfix informationPrerequisitesThis hotfix has no prerequisites.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions Collapse this table
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Windows XPHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesYou must have Windows XP Service Pack 2 installed on the computer to apply this hotfix.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows XP Service Pack 2 (SP2), x86-based versions Collapse this table
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WORKAROUNDTo work around this problem, enable the archive attribute by using the attrib command. To do this, run the following command at the command prompt: attrib <FileName> +a Note Replace the <FileName> placeholder in the command with the file for which you want to enable the archive attribute.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2. MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
PropertiesArticle ID: 922599 - Last Review: October 9, 2011 - Revision: 4.0 APPLIES TO
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