Error message when you view an ISA 2004 or an ISA 2006 SSL Web site: "Error Code: 500 Internal Server error. The context has expired and can no longer be used"

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SYMPTOMS

When you try to view a Secure Sockets Layer (SSL) Web site that is published in Microsoft Internet Security and Acceleration (ISA) Server 2004, you may receive the following error message in Internet Explorer:

Error Code: 500 Internal Server error. The context has expired and can no longer be used. (-2146893033)

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CAUSE

This problem may occur when ISA Server 2004 responds incorrectly to an unexpected SSL session shutdown sequence.

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RESOLUTION

To resolve this problem, install the ISA Server 2004 hotfix rollup package that is described in the following Microsoft Knowledge Base article:

922792 (http://support.microsoft.com/kb/922792/ ) Description of the ISA Server 2004 hotfix package: July 13, 2006

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Security and Acceleration Server 2004.

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REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

937103 (http://support.microsoft.com/kb/937103/ ) Description of the Internet Security and Acceleration Server 2006 hotfix package that is dated May 14, 2007

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