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Error message when you view an ISA 2004 or an ISA 2006 SSL Web site: "Error Code: 500 Internal Server error. The context has expired and can no longer be used"

Article ID:922635
Last Review:December 4, 2007
Revision:2.3

SYMPTOMS

When you try to view a Secure Sockets Layer (SSL) Web site that is published in Microsoft Internet Security and Acceleration (ISA) Server 2004, you may receive the following error message in Internet Explorer:
Error Code: 500 Internal Server error. The context has expired and can no longer be used. (-2146893033)

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CAUSE

This problem may occur when ISA Server 2004 responds incorrectly to an unexpected SSL session shutdown sequence.

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RESOLUTION

To resolve this problem, install the ISA Server 2004 hotfix rollup package that is described in the following Microsoft Knowledge Base article:
922792 (http://support.microsoft.com/kb/922792/) Description of the ISA Server 2004 hotfix package: July 13, 2006

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Security and Acceleration Server 2004.

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REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937103 (http://support.microsoft.com/kb/937103/) Description of the Internet Security and Acceleration Server 2006 hotfix package that is dated May 14, 2007

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APPLIES TO
Microsoft Internet Security and Acceleration Server 2004 Standard Edition
Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
Microsoft Internet Security and Acceleration Server 2006 Standard Edition

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Keywords: 
kbqfe kbfix kbbug kbpubtypekc KB922635

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