Article ID: 922807 - Last Review: July 17, 2007 - Revision: 2.2

You cannot search for words that are contained in the KeyWords box in the Sales Literature entity when you use the Advanced Find feature in Microsoft Dynamics CRM 3.0

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SYMPTOMS

When you use the Advanced Find feature in Microsoft Dynamics CRM 3.0, one of the following symptoms may occur:
  • When you search for words that are contained in the Key Words box in the Sales Literature entity, nothing is returned in the results.
  • When you search for the Business Units entity, you cannot search based on the Division field.

    Note You can search based on the Division field only by using Advanced Find. This fix does not let you add the Division field to the views as a column in Advanced Find or in Quick Find.
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RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
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MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft CRM 3.0
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Keywords: 
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