Article ID: 922953 - Last Review: July 17, 2007 - Revision: 2.3

Property information is missing from the "[Entity] Properties" dialog box when you try to view the properties of an entity in Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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SYMPTOMS

You create one of the following entities in Microsoft Dynamics CRM 3.0:
  • A customer relationship
  • A campaign
  • A quick campaign
  • An opportunity relationship
When you open the Entity Properties dialog box to view the properties of the entity, the information about the following properties is missing:
  • Created By
  • Created On
  • Last Modified By
  • Last Modified On

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

MORE INFORMATION

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft CRM 3.0
Keywords: 
kbhotfixserver kbqfe kbmbsmigrate KB922953