Article ID: 923129 - Last Review: February 7, 2007 - Revision: 1.1

A blank screen opens in Windows Media Player 11 instead of the DVD movie

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Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.
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SYMPTOMS

You insert a DVD movie disc into your DVD drive, and then you select the option to play the DVD movie in Microsoft Windows Media Player 11. When you do this, a blank screen appears instead of the video. The audio plays. But the video does not play.
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WORKAROUND

To work around this problem, press ESC to exit the full-screen view. Close and then restart Windows Media Player 11 to play the DVD movie.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Windows Media Player 11
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Keywords: 
kbtshoot kbbug kbexpertisebeginner KB923129
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