Article ID: 923613 - Last Review: July 17, 2007 - Revision: 1.6

Help is not available for the Reports folder in the Microsoft Dynamics CRM client for Outlook

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

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SYMPTOMS

When you try to access Help for the Reports folder in the Microsoft Dynamics CRM client for Microsoft Office Outlook, Help is not available. In addition, you receive the following error message:
Help on the requested page could not be found.
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RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
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MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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Steps to reproduce the problem

  1. In the Microsoft Dynamics CRM client for Outlook, click CRM in the Reports folder,
  2. On the toolbar, click Help, and then click Help on This Page.
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APPLIES TO
  • Microsoft CRM client for Microsoft Office Outlook, when used with:
    • Microsoft CRM 3.0
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Keywords: 
kbmbsreports kbhotfixserver kbqfe kbmbsmigrate KB923613
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