Article ID: 923721 - View products that this article applies to.
This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.
Expand all | Collapse all

On This Page

Symptoms of the problem

You cannot uninstall Windows Internet Explorer 7 Beta 2. You cannot find an entry for Internet Explorer 7 Beta 2 in the Add or Remove Programs item in Control Panel.

Steps to work around the problem

To work around this problem, follow these steps.

Step 1: Make sure that you meet the requirements to run the Internet Explorer 7 Beta 2 Uninstall Tool

If the computer and Internet Explorer meet the following requirements, you can use the Internet Explorer 7 Beta 2 Uninstall Tool to remove Internet Explorer 7 Beta 2.

Warning Use the Internet Explorer 7 Beta 2 Uninstall Tool only if the computer and Internet Explorer match the following requirements. Serious problems might occur if you use this tool on a computer that does not meet these requirements. These problems might require that you reinstall the Windows operating system.

Step A: Determine the version of Internet Explorer 7

To determine which version of Internet Explorer 7 is on your computer, follow these steps:
  1. Start Internet Explorer 7.
  2. Press ALT, and then click About Internet Explorer in the Help menu.
The version of Internet Explorer 7 appears in the About Internet Explorer dialog box. To use the Internet Explorer 7 Beta 2 Uninstall Tool, you must have Internet Explorer 7 version 7.0.5346.5 installed.

Step B: Make sure that the path of the folder where Windows is installed is C:\Windows

To determine the path of the folder where Windows is installed, click Start, click Run, type %windir% in the Open box, and then click OK.

If you see C:\WINDOWS in the Address box of Windows Explorer, Windows is installed in the folder.

Step C: Make sure that the path of the folder where programs are installed is C:\Program Files

To determine the path of the folder where programs are installed, click Start, click Run, type %ProgramFiles% in the Open box, and then click OK.

If you see C:\Program Files in the Address box of Windows Explorer, programs are installed in the folder.

Step D: Make sure that you are running Windows XP on a 32-bit computer
  1. Click Start, click Run, type msinfo32.exe in the Open box, and then click OK.
  2. In the System Information dialog box, type Processor under Find what, and then click Find.
If you see "x86" in the Value column of the Processor item, you are running Windows XP on a 32-bit computer.

Step 2: Download the Internet Explorer 7 Beta 2 Uninstall Tool

To download the tool, follow these steps:
  1. Click the link that is provided immediately following step 2d.
  2. In the File Download dialog box, click Run.
  3. In the security warning dialog box, click Run when you are asked whether you want to run this software.
  4. In the Warning dialog box, click Yes to uninstall Internet Explorer 7 Beta 2.
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the Internet Explorer 7 Beta 2 Uninstall Tool package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Properties

Article ID: 923721 - Last Review: September 28, 2011 - Revision: 6.0
APPLIES TO
  • Windows Internet Explorer 7, when used with:
    • Microsoft Windows XP Media Center Edition 2005
    • Microsoft Windows XP Media Center Edition 2004
    • Microsoft Windows XP Tablet PC Edition
Keywords: 
kbceip kbtshoot kbuninstall kbexpertisebeginner kbprb KB923721

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com