Article ID: 923871 - View products that this article applies to.
The Microsoft Distributed Transaction Coordinator (MSDTC) may crash. Additionally, Event ID 4169 is logged in the system event log. The error message resembles to the following:
Note The error number in this error message differs depending on the operating system.
Application 01/03/2006 10:37 Error 4169 MSDTC TM ComputerName The MS DTC Transaction Manager is in an inconsistent state and cannot proceed. Please contact Microsoft Product Support. \r\n(State address = 0x7c0cb784)\r\nFile: d:\nt\com\complus\dtc\dtc\tm\inc\TMSupTem.H, Line: ErrorNumber.\r\nVersion: 5.2.3790.397\n\r\n + 0x7ffe0304\r\n
Many in-doubt transactions and many existing transactions stop responding. In this case, Microsoft SQL Server-based applications or Microsoft COM+-based applications may keep waiting indefinitely for the transaction to finish.
This problem frequently occurs when the MSDTC is used together with BEA WebLogic Server to perform a transaction under stress conditions. However, this problem is not limited to BEA WebLogic Server. Other servers that use XA transactions in a similar scenario may experience the same problem.
This problem occurs because the MSDTC enters an inconsistent state. If the MSDTC receives an unauthorized set of XA commands, the MSDTC may enter an inconsistent state. Additionally, the MSDTC may enter an inconsistent state if an internal race condition occurs.
To resolve this problem, you must install a COM+ rollup package.
Microsoft Windows 2000Install the Windows 2000 Post-Service Pack 4 COM+ 1.0 Hotfix Rollup Package 37. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/922667/ )Availability of Windows 2000 Post-Service Pack 4 COM+ 1.0 Hotfix Rollup Package 37
Microsoft Windows Server 2003Install the Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Rollup Package 10. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/924729/ )Availability of the Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Rollup Package 10
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 923871 - Last Review: October 9, 2011 - Revision: 3.0
Contact us for more help