When you try to open a folder in a Windows SharePoint Services 3.0 document library in Explorer View, the folder does not open

When you try to open a folder in a Microsoft Windows SharePoint Services 3.0 document library in Explorer View, the folder does not open.

Specifically, this problem occurs when you connect to a document library in a Windows SharePoint Services 3.0 Web site by using Microsoft Internet Explorer. You browse a folder in the document library, and then you click Open with Windows Explorer on the Actions menu. However, nothing happens. Or, you receive the following message:

This issue occurs if the following conditions are true:

• You are using Microsoft Internet Explorer 6.
• The path of the folder contains more than 100 characters.

To work around this issue, use one of the following methods:

• Apply hotfix 325355 for Internet Explorer 6. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  325355  (http://support.microsoft.com/kb/325355/ ) You cannot access Word documents by using Outlook Web Access on a server that is running SharePoint Portal Server
• Use Windows Internet Explorer 7. For more information about Windows Internet Explorer 7, visit the following Microsoft Web site:
  http://www.microsoft.com/windows/ie/default.mspx (http://www.microsoft.com/windows/ie/default.mspx)

The maximum length for a URL in Windows SharePoint Services 3.0 is 260 characters. Additionally, a file name or a folder name in a URL cannot contain more than 128 characters.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: