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You cannot import or update the data from an Excel workbook in Visio 2007

Article ID:923913
Last Review:October 15, 2007
Revision:1.3

SYMPTOMS

When you try to import or update the data from a Microsoft Excel workbook in Microsoft Office Visio 2007, you experience one of the following symptoms:
The data is not imported. Additionally, you receive the following error message:
Microsoft Office Visio cannot connect to this data source.
The data is not updated. Additionally, you receive the following error message:
Unable to connect to the data.

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CAUSE

This issue may occur if the Excel workbook is open on a different computer when you try to import or update the data in Visio 2007.

Note Typically, this issue may occur if the Excel workbook is located in a network share that can be accessed by other users.

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WORKAROUND

To work around this issue, close the Excel workbook before you try to import or update the data in Visio 2007.

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APPLIES TO
Microsoft Office Visio Professional 2007
Microsoft Office Visio Standard 2007

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Keywords: 
kberrmsg kbtshoot kbimport kbprb kbexpertisebeginner KB923913

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