How to install and configure the OPOS drivers for an Epson printer in Microsoft Dynamics - Point of Sale

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INTRODUCTION

This article discusses how to install and to configure OLE for Point of Sale (OPOS) drivers for an Epson printer in Microsoft Dynamics - Point of Sale. Specifically, this article discusses Epson printers that have a printer-fired cash drawer, such as the TM-T88III Epson printer.

More information

Note Contact Epson to determine whether the printer is compatible with OPOS drivers. To contact Epson support, call (562) 276-1314. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To set up OPOS drivers for an Epson printer in Point of Sale, follow these steps:
  1. Download the Epson OPOS drivers from the following Epson website:
    https://www.epsonexpert.com/ee/appDev/appDevOPOS.htm
    Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Notes
    • Before you can download the Epson OPOS drivers, Epson requires you to register with the "EpsonExpert Strategic Developer Program." This program is a free program that is designed exclusively for North American users. This program provides a single source of information about Epson OPOS products and services.
    • Currently, we recommend Epson OPOS ADK version 2.50e. However, certain printer and cash drawer combinations may require older versions of OPOS drivers.
    • Some newer printers may not be listed. In this case, download and install Epson OPOS 2.50e Service Pack 10. For example, the TM-T88IV printer is not available in Epson OPOS version 2.50e, base version II.
  2. Unzip the installation files and save them on the hard disk.

    Note  For help unzipping files, see Microsoft Windows online Help or search the following Microsoft website:
    http://www.microsoft.com
  3. Double-click Setup.exe in the unzipped Disk1 folder.
  4. During the installation, accept all the defaults except when you are prompted to use Epson CO (ECO) or Common Control Object (CCO). You must select Common Control Object (CCO).

    Note If you accidentally leave the Epson CO (ECO) option selected during the installation, you have to remove the OPOS drivers and reinstall them. This action is required by Point of Sale. This action is not required by the Epson OPOS drivers. For information about how to remove Windows-based applications, search Windows online Help.
  5. Click Start, point to All Programs, point to OPOS, and then click SetupPOS Ver2.00.
  6. Right-click POSPrinter, and then click Add New Device.
  7. Click the device name that you are using. For example, click TM-T88III.
  8. Click Detailed Model, and then select either P for a parallel port or U for a USB port. Serial devices that connect to COM ports do not typically have suffixes.
  9. Type a name in the Add New LDN box. For example, type printer. Remember this name. You will use this name when you set up the register in Microsoft Point of Sale.
  10. Click Next.
  11. Select the LPT port or the COM port to which this printer is connected.
  12. Click Check Health Interactive. You receive a test receipt if the printer drivers are configured correctly. The printer drivers must pass this test successfully in order to function in Microsoft Point of Sale.
  13. Click Finish to complete the OPOS installation for the printer.

    Note If the Check Health Interactive test fails with any error, contact Epson for technical support. Microsoft Business Solutions cannot support the setup of hardware OPOS drivers. To contact Epson Technical Support, call (562) 276-1314. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
  14. If there is a cash drawer connected to the Epson printer, follow these steps to set up the drawer:
    1. Right-click CashDrawer, and then click Add New Device.
    2. Select Standard as the device name, and then type Drawer in the LDN name box.
    3. Select StandardP in the Detailed Model box, and then click Next.
    4.   Click the same LPT port to which the cash drawer is connected. This is the same port that you chose in step 11.
    5. To open the cash drawer, click Check Health Interactive.
  15. After you install the Epson OPOS drivers, install the Monroe Consulting Services Common Control Objects. To do this, go to http://www.monroecs.com/files/OposCCOs-1_11_001.exe.
     
    Note Follow the steps in the installation wizard to correctly install the Monroe Common Control Objects.
  16. When the devices are installed and configured on a register in your store, you can change the settings in Point of Sale. The next time that you start Point of Sale, the Register Properties dialog box appears. Select the new hardware by using the arrow buttons in the dialog box, and then set the properties for each device.

    If you want to change the settings for the device properties in the Point of Sale Manager view, follow these steps:
    1. On the Settings menu of the Manager View, point to Register Settings, and then click View/Edit Registers.
    2. Double-click the register where the new device is located.
    3. Select the new device, click Properties, and then change the settings.
    4. Click Save and Close.
    5. Restart Point of Sale.
    For additional help with setting device properties, click Help in the Device Properties dialog box.

    Note In some cases, a printer and a cash drawer test successfully in the Epson Setup program. But they do not work in Point of Sale. In these cases, you have to use the Add or Remove Programs item in Control Panel to remove the Epson OPOS drivers. After you remove the drivers, you should download and install an older version of the Epson OPOS drivers.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 923964 - Last Review: November 26, 2013 - Revision: 6.0
Applies to
  • Microsoft Dynamics – Point of Sale 2.0
  • Microsoft Business Solutions Point of Sale 1.0
Keywords: 
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