Article ID: 924141 - View products that this article applies to.
You try to print a range of pages from an e-mail message in Microsoft Office Outlook 2007. However, there is no Page Range section in the Print dialog box. Therefore, you cannot print a range of pages. You can print only the whole message.
This issue was fixed in 2007 Microsoft Office Suite Service Pack 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/953195/ )Description of 2007 Microsoft Office Suite Service Pack 2 and of Microsoft Office Language Pack 2007 Service Pack 2
If you are unable to install 2007 Microsoft Office Suite Service Pack 2 at this time, use one of the following methods to work around this issue.
Method 1: Use Microsoft Office Word 2007Copy the section of the e-mail that you want to print, paste this text into Word 2007, and then print the message.
Method 2: Use Internet Explorer to print HTML messagesIf the e-mail message is in the HTML format, print the message in Internet Explorer. To do this, follow these steps:
Method 3: Save the message as a PDF document or as an XPS documentSave the e-mail message as a Portable Document Format (PDF) document or as an XML Paper Specification (XPS) document, and then print the document from the appropriate program.
Note For more information about how to save Outlook 2007 messages as a PDF or XPS document, see the "What's New in Microsoft Office Outlook 2007" topic in Outlook 2007 Help.
The following file is available for download from the Microsoft Download Center:
Download the SaveAsPDFandXPS.exe package now.
Collapse this imageExpand this image
To save an e-mail message as a PDF or an XPS document, follow these steps:
http://www.adobe.comTo view a file in XPS format, you must have a viewer. You can download a free viewer from the Microsoft Office Online Downloads page. To do this, visit the following Microsoft Web site:
In Outlook 2007, the only change in printing behavior from earlier versions of Outlook is related to HTML messages. In earlier versions of Outlook, HTML messages are printed by using the printing engine from Internet Explorer.
However, for Plain Text and Rich Text Formatted (RTF) messages, Outlook 2003 uses its own printing engine. This is the same behavior as occurs in Outlook 2007.
The following table summarizes the print range capabilities of Outlook.
The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
Collapse this tableExpand this table
Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.
Contact us for more help
Connect with Answer Desk for expert help.