Unable to move items from inbox to other folders

Source: Microsoft Support

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Users are unable to move items from their inbox to other folders in their mailbox or to a .pst file.

ERROR MESSAGE (If applicable):

ENVIRONMENT:
Exchange Server 2003 Service Pack 1
Outlook 2003 Service Pack 1

We discovered that the working folder for email conversion was located on a slow/busy drive.

Followed the steps in KB822936 to move the working folder to a different disk.

1. Start Registry Editor.
2. Locate and then click the following key in the registry:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
3. In the right-side pane, double-click Working Directory:REG_SZ: Folder_Path.
4. In the String Editor box, type the path of a folder on a faster drive, and then click OK.
5. Close Registry Editor.

822936 Message Flow to the Local Delivery Queue Is Very Slow (http://support.microsoft.com/default.aspx?scid=kb;en-us;822936)

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