Article ID: 924259 - View products that this article applies to.
Source: Microsoft Support
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE.
Windows 2003 Service Pack 1
Delegates unable to see private messages.
When userA gives full mailbox access permissions to userB (for all his items and check "delegates can see my private items"), userB can see userA's private items without any problem.
But, If the user B is the member of a security group we cannot add that security group to the "delegates can see my private items" option in outlook.
It is possible to add a distribution group instead of security group to the "delegates can see my private items" option in outlook but even this will not allow the members of the distribution group to see the private messages.
This behaviour is by design.
To enable delegates to see messages marked as Private, follow these steps: Follow below steps if you want to add a single user to the "delegates can see my private items" option in outlook.
As this behaviour is by design follow the below work around if you don't want to add single user to the "delegates can see my private items" option but rather you want to achieve the same task by a security group.
The workaround to this would be:
MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
Article ID: 924259 - Last Review: April 17, 2009 - Revision: 3.0