The Compose Message form stops responding after you install Internet Explorer 7.0 and the S/MIME control on an Outlook Web Access client in Exchange Server 2003 Article ID : 924334 Last Review : October 25, 2007 Revision : 5.4
On This Page SYMPTOMS Consider the following scenario:
• You install Windows Internet Explorer 7.0 on a Microsoft
Outlook Web Access client computer. • You install an S/MIME control on the client. • You use a mail server that is running Microsoft Exchange
Server 2003.
When you use the Outlook Web Access client to open a Compose
Message form, the form stops responding.
RESOLUTION To resolve this problem, install the following hotfix on all
the Exchange Server 2003 servers. Then, reinstall the S/MIME control on the
Outlook Web Access client. You can reinstall the S/MIME control from
Options in Outlook Web Access.
Note There was an earlier version of this hotfix
(7651.43). If you already installed the earlier version of this hotfix,
you must update the earlier version of this hotfix to the current version
(7651.60) on all front-end Exchange servers and back-end Exchange servers.
Hotfix information The following file is available for
download from the Microsoft Download Center:
Download
the 924334 hotfix package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=41275DEC-4C01-4C41-AA64-C9DBE5EA3F7E&displaylang=en)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites Because of file dependencies, this hotfix requires Microsoft
Exchange Server 2003 Service Pack 2 (SP2).
For
more information, click the following article number to view the article in the
Microsoft Knowledge Base:
836993 (http://support.microsoft.com/kb/836993/)
How to obtain the latest service packs for Exchange Server 2003
Restart requirement You must restart the computer after you apply this hotfix.
Hotfix replacement information This hotfix does not replace any other hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
File name File version File
size Date Time Platform Blank.htm Not
Applicable 186 16-Nov-2006 20:28 Not
Applicable Ctrl_calendar.css Not
Applicable 1,226 04-May-2005 01:47 Not
Applicable Ctrl_calendar.htc Not
Applicable 8,454 16-Nov-2006 20:28 Not
Applicable Ctrl_calendar.js Not
Applicable 40,024 16-Nov-2006 20:28 Not
Applicable Ctrl_calendarview.css Not
Applicable 5,411 16-Nov-2006 20:28 Not
Applicable Ctrl_calendarview.htc Not
Applicable 12,910 16-Nov-2006 20:28 Not
Applicable Ctrl_calendarview.js Not
Applicable 95,603 16-Nov-2006 20:28 Not
Applicable Ctrl_calendarviewprn.css Not
Applicable 699 04-May-2005 01:47 Not
Applicable Ctrl_calviewdaily.xsl Not
Applicable 12,985 10-Jun-2005 03:13 Not
Applicable Ctrl_calviewmonthly.xsl Not
Applicable 13,112 24-Oct-2006 22:48 Not
Applicable Ctrl_calviewweekly.xsl Not
Applicable 9,359 28-Nov-2005 17:29 Not
Applicable Ctrl_ctxtmenu.htc Not
Applicable 986 16-Nov-2006 20:28 Not
Applicable Ctrl_ctxtmenu.js Not
Applicable 6,281 16-Nov-2006 20:28 Not
Applicable Ctrl_datepicker.htc Not
Applicable 3,565 16-Nov-2006 20:28 Not
Applicable Ctrl_datepicker.js Not
Applicable 44,298 16-Nov-2006 20:28 Not
Applicable Ctrl_formatbar.htc Not
Applicable 6,575 16-Nov-2006 20:28 Not
Applicable Ctrl_formatbar.js Not
Applicable 24,232 11-Mar-2006 02:17 Not
Applicable Ctrl_formatbar20.htc Not
Applicable 26,696 24-Oct-2006 22:48 Not
Applicable Ctrl_freebusy.css Not
Applicable 2,187 16-Nov-2006 20:28 Not
Applicable Ctrl_freebusy.htc Not
Applicable 1,349 16-Nov-2006 20:28 Not
Applicable Ctrl_freebusy.js Not
Applicable 41,870 16-Nov-2006 20:28 Not
Applicable Ctrl_message.htc Not
Applicable 3,068 16-Nov-2006 20:28 Not
Applicable Ctrl_message.js Not
Applicable 21,753 16-Nov-2006 20:28 Not
Applicable Ctrl_message20.htc Not
Applicable 21,958 14-Feb-2006 00:50 Not
Applicable Ctrl_mimeformatbar.htc Not
Applicable 6,636 16-Nov-2006 20:28 Not
Applicable Ctrl_mimeformatbar.js Not
Applicable 14,160 11-Mar-2006 02:17 Not
Applicable Ctrl_notify.htc Not
Applicable 1,352 16-Nov-2006 20:28 Not
Applicable Ctrl_notify.js Not
Applicable 675 04-May-2005 01:47 Not
Applicable Ctrl_poll.js Not
Applicable 7,383 04-May-2005 01:47 Not
Applicable Ctrl_reminder.htc Not
Applicable 1,351 16-Nov-2006 20:28 Not
Applicable Ctrl_reminder.js Not
Applicable 11,235 16-Nov-2006 20:28 Not
Applicable Ctrl_tabpages.htc Not
Applicable 864 16-Nov-2006 20:28 Not
Applicable Ctrl_tabpages.js Not
Applicable 2,319 16-Nov-2006 20:28 Not
Applicable Ctrl_tree.htc Not
Applicable 2,736 16-Nov-2006 20:28 Not
Applicable Ctrl_tree.js Not
Applicable 35,047 16-Nov-2006 20:28 Not
Applicable Ctrl_tree_pf.htc Not
Applicable 2,470 16-Nov-2006 20:28 Not
Applicable Ctrl_tree_pf.js Not
Applicable 33,891 16-Nov-2006 20:28 Not
Applicable Ctrl_tree_pf.xsl Not
Applicable 1,909 14-Dec-2004 20:57 Not
Applicable Ctrl_view.htc Not
Applicable 3,115 16-Nov-2006 20:28 Not
Applicable Ctrl_view.js Not
Applicable 98,036 16-Nov-2006 20:28 Not
Applicable Ctrl_view.xsl Not
Applicable 42,533 14-Dec-2004 20:57 Not
Applicable Davex.dll 6.5.7651.60 1,131,008 16-Nov-2006 21:33 x86 Dlg_anr.js Not
Applicable 7,874 16-Nov-2006 20:28 Not
Applicable Dlg_editname.js Not
Applicable 8,520 04-May-2005 01:47 Not
Applicable Dlg_editrule.js Not
Applicable 27,750 16-Nov-2006 20:28 Not
Applicable Dlg_editsignature.js Not
Applicable 5,979 16-Nov-2006 20:28 Not
Applicable Dlg_gal.js Not
Applicable 26,023 16-Nov-2006 20:28 Not
Applicable Dlg_gallookup.js Not
Applicable 7,239 04-May-2005 01:47 Not
Applicable Dlg_junk.js Not
Applicable 9,848 16-Nov-2006 20:28 Not
Applicable Dlg_movecopy.js Not
Applicable 6,191 16-Nov-2006 20:28 Not
Applicable Dlg_newfolder.js Not
Applicable 3,752 16-Nov-2006 20:28 Not
Applicable Dlg_options.js Not
Applicable 22,710 16-Nov-2006 20:28 Not
Applicable Dlg_recurrence.js Not
Applicable 23,775 04-May-2005 01:47 Not
Applicable Dlg_reminder.js Not
Applicable 37,119 16-Nov-2006 20:28 Not
Applicable Dlg_rules.js Not
Applicable 11,625 16-Nov-2006 20:28 Not
Applicable Dlg_spell.js Not
Applicable 19,547 16-Nov-2006 20:28 Not
Applicable Dlg_taskrecurrence.js Not
Applicable 27,586 04-May-2005 01:47 Not
Applicable Dl_appointment.js Not
Applicable 11,856 04-May-2005 01:47 Not
Applicable Dl_composeapptrecurr.js Not
Applicable 9,381 04-May-2005 01:47 Not
Applicable Dl_composecommon.js Not
Applicable 5,117 16-Nov-2006 20:28 Not
Applicable Dl_composetaskrecurr.js Not
Applicable 17,561 04-May-2005 01:47 Not
Applicable Dl_contact.js Not
Applicable 8,180 21-Feb-2006 02:17 Not
Applicable Dl_folderview.js Not
Applicable 5,208 04-May-2005 01:47 Not
Applicable Dl_junk.js Not
Applicable 5,040 16-Nov-2006 20:28 Not
Applicable Dl_misc.js Not
Applicable 9,340 16-Nov-2006 20:28 Not
Applicable Dl_options.js Not
Applicable 6,917 16-Nov-2006 20:28 Not
Applicable Dl_task.js Not
Applicable 19,638 16-Nov-2006 20:28 Not
Applicable Exoledb.dll 6.5.7651.60 2,612,224 16-Nov-2006 21:33 x86 Frm_attach.js Not
Applicable 5,508 16-Nov-2006 20:28 Not
Applicable Frm_composeappt.js Not
Applicable 37,810 16-Nov-2006 20:28 Not
Applicable Frm_composecdl.js Not
Applicable 17,279 16-Nov-2006 20:28 Not
Applicable Frm_composecontact.js Not
Applicable 36,414 16-Nov-2006 20:28 Not
Applicable Frm_composecontact20.js Not
Applicable 29,040 14-Feb-2006 00:50 Not
Applicable Frm_composenote.js Not
Applicable 19,595 16-Nov-2006 20:28 Not
Applicable Frm_composenote20.js Not
Applicable 17,043 24-Oct-2006 22:48 Not
Applicable Frm_composepost.js Not
Applicable 13,321 16-Nov-2006 20:28 Not
Applicable Frm_composetask.js Not
Applicable 41,156 16-Nov-2006 20:28 Not
Applicable Frm_forwardmeeting.js Not
Applicable 8,018 16-Nov-2006 20:28 Not
Applicable Frm_logoff.js Not
Applicable 696 16-Nov-2006 20:28 Not
Applicable Frm_mimecommon.js Not
Applicable 34,114 16-Nov-2006 20:28 Not
Applicable Frm_mimenote.js Not
Applicable 63,088 16-Nov-2006 20:28 Not
Applicable Frm_mimepreviewpane.js Not
Applicable 5,827 16-Nov-2006 20:28 Not
Applicable Frm_previewpane.js Not
Applicable 3,815 16-Nov-2006 20:28 Not
Applicable Frm_readappt.js Not
Applicable 16,003 16-Nov-2006 20:28 Not
Applicable Frm_readnote.js Not
Applicable 7,705 16-Nov-2006 20:28 Not
Applicable Frm_readpost.js Not
Applicable 6,479 16-Nov-2006 20:28 Not
Applicable Frm_readreports.js Not
Applicable 4,418 16-Nov-2006 20:28 Not
Applicable Frm_readtask.js Not
Applicable 6,727 16-Nov-2006 20:28 Not
Applicable Owaprint.css Not
Applicable 2,696 16-Nov-2006 20:28 Not
Applicable Owastyle.css Not
Applicable 13,586 16-Nov-2006 20:28 Not
Applicable Owastyledl.css Not
Applicable 2,187 16-Nov-2006 20:28 Not
Applicable Pdec.htc Not
Applicable 2,555 24-Oct-2006 22:48 Not
Applicable Pdec.js Not
Applicable 16,069 24-Oct-2006 22:48 Not
Applicable Pdec30.htc Not
Applicable 2,775 16-Nov-2006 20:28 Not
Applicable Pdec30.js Not
Applicable 16,254 16-Nov-2006 20:28 Not
Applicable Preload.htm Not
Applicable 6,310 16-Nov-2006 20:29 Not
Applicable Setupmcl.exe 5.3.18.6 319,304 16-Nov-2006 22:40 x86 Sps.css Not
Applicable 1,399 04-May-2005 01:47 Not
Applicable Style-chs30.css Not
Applicable 394 04-May-2005 01:47 Not
Applicable Style-cht30.css Not
Applicable 381 04-May-2005 01:47 Not
Applicable Style-jpn30.css Not
Applicable 400 16-Nov-2006 04:28 Not
Applicable Style-kor30.css Not
Applicable 378 04-May-2005 01:47 Not
Applicable Style-large30.css Not
Applicable 382 04-May-2005 01:47 Not
Applicable Style30.css Not
Applicable 382 04-May-2005 01:47 Not
Applicable Tf_galfind.xsl Not
Applicable 8,634 26-Jul-2006 15:23 Not
Applicable Tf_messages.xsl Not
Applicable 11,610 14-Dec-2004 20:57 Not
Applicable Tf_twoline.xsl Not
Applicable 10,677 24-Oct-2006 22:48 Not
Applicable Util_addrval.js Not
Applicable 2,114 16-Nov-2006 20:28 Not
Applicable Util_buttons.js Not
Applicable 6,606 16-Nov-2006 20:28 Not
Applicable Util_calendar.js Not
Applicable 4,508 16-Nov-2006 20:28 Not
Applicable Util_calmessaging.htc Not
Applicable 877 16-Nov-2006 20:28 Not
Applicable Util_calmessaging.js Not
Applicable 10,443 16-Nov-2006 20:28 Not
Applicable Util_forms.js Not
Applicable 26,281 16-Nov-2006 20:28 Not
Applicable Util_mimemsg.js Not
Applicable 11,297 16-Nov-2006 20:28 Not
Applicable Util_owa.js Not
Applicable 23,603 16-Nov-2006 20:28 Not
Applicable Util_recipients.js Not
Applicable 18,817 16-Nov-2006 20:28 Not
Applicable Util_view.js Not
Applicable 37,676 16-Nov-2006 20:28 Not
Applicable Vw_calendar.js Not
Applicable 9,846 16-Nov-2006 20:28 Not
Applicable Vw_calendarpart.css Not
Applicable 1,401 16-Nov-2006 20:28 Not
Applicable Vw_calendarpart.js Not
Applicable 830 16-Nov-2006 20:28 Not
Applicable Vw_contact.js Not
Applicable 2,451 16-Nov-2006 20:28 Not
Applicable Vw_dumpster.js Not
Applicable 3,256 16-Nov-2006 20:28 Not
Applicable Vw_message.js Not
Applicable 14,701 16-Nov-2006 20:28 Not
Applicable Vw_messagepart.js Not
Applicable 1,957 04-May-2005 01:47 Not
Applicable Vw_navbar.js Not
Applicable 46,456 16-Nov-2006 20:28 Not
Applicable Vw_search.js Not
Applicable 10,433 16-Nov-2006 20:28 Not
Applicable Vw_task.js Not
Applicable 7,180 16-Nov-2006 20:28 Not
Applicable Vw_taskpart.js Not
Applicable 4,625 16-Nov-2006 20:28 Not
Applicable Webrstr-ara.dll 6.5.7651.60 100,864 16-Nov-2006 21:35 x86 Webrstr-bas.dll 6.5.7651.60 107,008 16-Nov-2006 21:45 x86 Webrstr-brz.dll 6.5.7651.60 111,616 16-Nov-2006 21:37 x86 Webrstr-cat.dll 6.5.7651.60 113,152 16-Nov-2006 21:44 x86 Webrstr-chs.dll 6.5.7651.60 100,864 16-Nov-2006 21:32 x86 Webrstr-cht.dll 6.5.7651.60 100,864 16-Nov-2006 05:34 x86 Webrstr-cze.dll 6.5.7651.60 104,448 16-Nov-2006 21:41 x86 Webrstr-dan.dll 6.5.7651.60 104,960 16-Nov-2006 21:41 x86 Webrstr-dut.dll 6.5.7651.60 114,688 16-Nov-2006 21:38 x86 Webrstr-fin.dll 6.5.7651.60 108,032 16-Nov-2006 21:38 x86 Webrstr-frn.dll 6.5.7651.60 120,320 16-Nov-2006 21:24 x86 Webrstr-ger.dll 6.5.7651.60 117,248 16-Nov-2006 21:22 x86 Webrstr-grk.dll 6.5.7651.60 124,928 16-Nov-2006 21:39 x86 Webrstr-heb.dll 6.5.7651.60 100,864 16-Nov-2006 21:36 x86 Webrstr-hun.dll 6.5.7651.60 113,664 16-Nov-2006 21:43 x86 Webrstr-itn.dll 6.5.7651.60 114,688 16-Nov-2006 21:26 x86 Webrstr-jpn.dll 6.5.7651.60 100,864 16-Nov-2006 21:29 x86 Webrstr-kor.dll 6.5.7651.60 100,864 16-Nov-2006 21:31 x86 Webrstr-nor.dll 6.5.7651.60 103,424 16-Nov-2006 05:42 x86 Webrstr-pol.dll 6.5.7651.60 111,616 16-Nov-2006 21:39 x86 Webrstr-por.dll 6.5.7651.60 114,688 16-Nov-2006 05:40 x86 Webrstr-rus.dll 6.5.7651.60 112,128 16-Nov-2006 21:42 x86 Webrstr-spa.dll 6.5.7651.60 114,688 16-Nov-2006 21:27 x86 Webrstr-swe.dll 6.5.7651.60 105,472 16-Nov-2006 21:40 x86 Webrstr-trk.dll 6.5.7651.60 102,912 16-Nov-2006 21:43 x86 Webrstr-usa.dll 6.5.7651.60 100,864 16-Nov-2006 20:27 x86 Webrstr.dll 6.5.7651.60 100,864 16-Nov-2006 20:27 x86 Wmtemplates.dll 6.5.7651.60 5,693,440 16-Nov-2006 20:27 x86 Exhotfix.cdf Not
Applicable 30,614 17-Nov-2006 02:59 Not
Applicable Exhotfixuninst.dll 6.5.7233.41 13,824 08-Aug-2005 22:02 x86
STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
APPLIES TO • Microsoft Exchange Server 2003 Enterprise Edition • Microsoft Exchange Server 2003 Standard Edition
atdownload atdownload kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB924334
Other Support Options Need More Help? Customer Service Newsgroups
Download
the 924334 hotfix package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=41275DEC-4C01-4C41-AA64-C9DBE5EA3F7E&displaylang=en)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
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