Slow performance with McAfee antivirus

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Article ID: 924341 - View products that this article applies to.
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SYMPTOMS

You might experience performance issues in Microsoft CRM if you are running McAfee Enterprise 8.x virus scanner in combination with active Script Scan.

McAfee and Microsoft are working closely together on this performance problem. If you experience this behavior, please contact McAfee to open a support case.

CAUSE

This problem occurs because McAfee provides the functionality of script scanning.

WORKAROUND

We suggest the following workarounds:
  • Update your virus scanner to McAfee Enterprise version 8.7, and install the latest patches. If you cannot do this, upgrade to McAfee Enterprise version 8.5, including the latest patches.
  • If the first workaround is not viable for you, you can turn off the ScriptScan functionality in McAfee Enterprise version 8.x.

REFERENCES

893186 "Server Error in '/' Application" error message when you click a Microsoft CRM folder in Microsoft CRM 1.2 Sales for Outlook

Properties

Article ID: 924341 - Last Review: September 11, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM 3.0
  • Microsoft CRM 1.2
  • Microsoft® Security Essentials
Keywords: 
kbmbsperformance kbexpertiseadvanced kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter kbsurveynew KB924341

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